Here's how one client put it: "All our other advisors stand on their side of the river and shout advice about how to cross it; Monitor people stand on our side of the river and help us get across."
The experience of working with Monitor, our clients tell us, is distinctively different. Here are some of the ways we are different.
Working Well at Multiple Levels
We know that senior management wishing something to happen doesn’t make it so—it is critical for several layers in the organization to be motivated and enabled to move, convinced the direction is correct and invested in the overall plan. We do that well, working with people at all levels in an organization. As one client said: "Every consultant focuses on the corner office—that’s obvious. But you also work with our whole organization, so when we are ready to move we can move faster."
Starting from You
We start from your situation and customize everything we do. We help you find the best way for your organization to solve the challenge at hand. The ideas, approaches, and methods we bring to bear on client problems are the most sophisticated and powerful in the world, but we apply them in a highly pragmatic and customized way. We also train our people to tackle hard issues with great empathy. As one client said: "Our guys can tend to avoid tough political issues. But somehow Monitor people get the hard questions on the table in a way that enables us to talk about them productively. That is really something."
Multi-talented Teams for Complex Problems
Sustainable growth requires addressing multiple barriers to growth which in turn require multiple management disciplines. We deploy teams with extraordinary breadth and depth of expertise to match the complexity of the challenges they are intended to solve. While we have industry expertise—lots of it—we don’t rely on that alone. We have deep expertise in the different management disciplines required to unlock superior growth. While we provide advisory services—on the most critical issues impacting many of the world’s most significant organizations—we are not just a consulting firm. We help our clients build their own capabilities for lasting results, and we offer capital services that complement our strategic advisory work.
Content/Intellectual Property
Monitor has an unprecedented commitment to creating content that can help organizations grow. We take everything we learn and turn it into systematic approaches that can be transferred to clients. Our knowledge is distilled into tools and frameworks that are practical, replicable and learnable by our client organizations. We deliver our IP through not just the traditional people-based consulting channel but also through software and executive education programs.